Lodge a Complaint

Lodge a Complaint

If you believe an owner or occupier is breaching the owners corporation rules, the Act or the Regulations – for example noise, parking, pets or damage to common property – you can lodge a complaint with the owners corporation.

What you will need

• Details of the alleged breach, including dates and times
• The lot or person involved (if known)
• Photos or other evidence
• Any steps you have already taken to resolve it

Good to know

• Complaints follow the owners corporation’s internal dispute resolution process
• The committee may issue a notice to rectify a breach
• Unresolved matters can be referred to Consumer Affairs Victoria or VCAT
• Complaints about our service are welcome too – they help us improve

Send your request